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Kenya Citizens Report Card on Service Delivery
Are Services Being Delivered to the Poor
Publisher: German Technical Cooperation (GTZ) and Ministry of Planning and National Development
Place of Publish: Kenya
Year: 2003
Page Numbers: 57
Acc. No: 1274
Class No: 339.46 KEN
Category: Books & Reports
Subjects: Poverty
Type of Resource: Monograph
Languages: English
This report card reflects the actual experience of people based on facts that the respondents are able to recall.It is also based on the premise that this is the most important source of information regarding access to and satisfaction with publicly offered services. This study was conceived to identify means of amplifying citizen participation and engagement with service providers.
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